Paying on MeroBhumi, and getting it right.

This policy covers the paid services on MeroBhumi: boosting a listing (Premium or Exclusive placement) and paid registrations made through MeroBhumi forms. Prices are shown before you pay and are charged in Nepali rupees. Payments are processed by Fonepay, and you receive a receipt by email once payment is confirmed.

It forms part of our Terms of Service. If the two ever differ, the Terms apply.

A boost pays for visibility, not results. It starts working as soon as it is applied to your listing, so boost fees are not refundable once the boost is live.

MeroBhumi does not guarantee a sale, purchase, booking, lease or any other transaction as a result of boosting. When the boost period ends, the listing continues as a standard listing.

Refunds, transfers or rescheduling for a paid registration follow the terms shown for that programme or form at the time you registered. If those terms do not answer your question, contact us with your payment reference.

If you were charged but the boost or registration was not applied, or you were charged twice for the same thing, contact us with your payment reference and we will put it right.

Where money is returned, it goes back through the bank, which can take several working days.

Email [email protected] and include:

• the payment reference from your email receipt or from your bank or Fonepay record;
• the amount and the date and time of the payment;
• the email address or phone number on your MeroBhumi account;
• the listing (its link or code) or the form the payment was for;
• a short description of what went wrong, with a screenshot if you have one.

If you are not happy with how a request was handled, see how to raise a complaint.

MeroBhumi Private Limited
Radhakrishna Path-5, Butwal, Rupandehi, Nepal
Email: [email protected]
Phone: +977 970-5396224
WhatsApp: +977 970-5396224

See also our Terms of Service, Listing Policy and Privacy Policy.